Car Hire Santander
Frequently asked questions about a Car Hire in Santander...
How can I get the best rates?
The quote for Car Hire Santander will give you the best rates available at the time you book the car. However, prices fluctuate constantly based on supply and demand, so if you see a better price, you can always modify your reservation to take advantage of the lower price. You can also call the vendor to see if they will accept your coupons or discounts.
Does my car come with unlimited mileage?
Please check under the features column to determine if your car comes with unlimited mileage.
Will I receive the make/model of car I have reserved?
Receiving the requested make or model of car depends upon inventory at the time of your arrival. The vendor cannot reserve or guarantee the make or model you will receive; however, you are guaranteed the same seating capacity. The passenger icons to the right of the image of the vehicle indicate the number of seat belts in the vehicle. The luggage icons are to be used as a guide only; there is no implied guarantee your luggage will fit in the vehicle.
Can I make last minute changes to my car rental at the counter when I pick up my rental car?
Yes, but you usually get will get much better rates if you change your reservation in advance by modifying your rental at CarRentals.com. You can even access their service for any changes through your PDA or their new IPhone App.
I want to Pick-Up my car at one location and Drop-Off the car at another location. What should I do?
Just click on "Return at Different Location" and another field will appear. Then begin to input your return location and click on the choice which best meets your needs. It may be necessary to type in another letter of the city name to find your location from the drop-down window.
Does the price quoted include all taxes?
The quote for Car Hire Santander will show you the TOTAL RATE. This includes the total of all known rates, taxes, fees, surcharges and applicable drop off charges that you must pay either by law or by local policy for the length of a particular car rental request. However, this price does not include services such as insurance waivers, underage fees, special equipment, mileage charges, or gasoline, etc. It also does not include extra day or hour charges that can result from a late return of the rental car.
May I rent at a non-airport location if I am flying in?
Airport locations do not supply transportation to "in-city" locations. If you opt to reserve at a non-airport location, it will be necessary to supply your own transportation.
Can I request special equipment?
Car Hire Santander you can request child seats, GPS, ski racks, CD players, etc. by emailing us or calling the vendor directly. Not all vendors or locations will have the requested items so please check before you arrive at the counter.
Is there a shuttle service to my rental car?
Most vendors that are not located in the terminal itself offer shuttle bus service from the terminal to their airport location. If you opt to pick up a vehicle from an off-airport location, you will need to provide your own transportation from the airport to the facility.
Is my credit card information secure?
All credit card communications utilize HTTPS (Hypertext Transfer Protocol over Secure Socket Layer, or HTTP over SSL) which encrypts sensitive information.